Your Trusted Partner for Referring Vets
At Horizon Palliative Vets, we understand that sometimes you are not able to provide the in-home care some patients and clients require. We are here to help. At Horizon, we can offer the specialised care your clients need in those difficult times. Our team will work alongside yours to provide support to pets and their owners in the last stages of their lives.
We do not run diagnostic tests or perform procedures. Patients that need further diagnostics or specific procedures would then be referred back to you.
Extend Your Care Beyond the Clinic
Partner with Horizon Palliative Vets to provide your clients with compassionate, specialised in-home palliative and euthanasia care.
If you would like us to come and have a chat to your staff about our services or have any ideas or suggestions on how we could better support your clinic, please get in touch with us via phone or email. We would love to get to know you and discuss how we could further assist.
If you would like to order brochures for your clinic or clients, please contact us on info@hpalvets.com.au so we can make sure we deliver you some more.
How to Refer a Client to Horizon Palliative Vets
How to Refer a Client to Horizon Palliative Vets: At Horizon Palliative Vets, we understand how busy you can get in clinic and how the days just seem to fly by. The palliative and euthanasia patients deserve a lot of time and attention that sometimes can be tricky to offer in the practice setting. We want to make as easy as we can for you to refer patients to us, so we can offer the time the families need with our compassionate and gentle approach. As a referring vet, you can do one of the following;
E-mail us your medical notes and information on the patient and client’s wishes for palliative care or euthanasia. We can call the client on request or wait for them to get in touch.
Call us and speak to one of our vets directly; we are happy to discuss cases and work together to the benefit of the patient and their family.
Refer your client directly to our number or website so they can get in touch in their own time. Let us know if you need more brochures and business cards delivered!
We know this is an incredibly emotional time, so we are happy to talk via e-mail, phone or text message if your clients prefer. If you have any other suggestions on how we can make this easier for you, please don’t hesitate to let us know!
A Reliable Resource for Vet Clinics
At Horizon Palliative Vets, we understand that in-home palliative care may not always be an option within your clinic. That’s where we come in.
We act as an extension of your clinic’s care, offering a trusted resource to support your patients and their families in the final stages of life.
In-home support when it’s needed most – We provide specialised care in the comfort of the pet’s home, easing stress for both pets and owners.
Collaborative approach – We work alongside your team, ensuring patients receive continuity of care.
Referral reassurance – We don’t perform diagnostics or procedures. Any further diagnostic care is referred back to you.
Highly qualified and trusted – With CAETA certification and 100+ five-star Google reviews, we’re committed to compassionate, professional service.
Think of us as a resource you can trust to extend the care you already provide.
How We Support Your Clinic
By referring to Horizon Palliative Vets, you gain a trusted partner focused on supporting your patients and enhancing your client relationships.
We take care of difficult conversations – Our experienced team handles sensitive discussions with compassion and professionalism.
We enhance client satisfaction – By offering a trusted referral for in-home care, you strengthen client relationships.
We complement your services – Patients needing diagnostics or further treatment will be referred back to your clinic.
We’re available for advice – Need guidance on end-of-life care options for clients? We’re here to help.
Learn More Over a Free Lunch & Learn
We offer free Lunch & Learn sessions for vet clinics who want to learn more about how we can support their practice.
Understand how Horizon Palliative Vets can be a resource for your clinic.
Learn how we approach palliative and euthanasia care with compassion.
Ask questions and share ideas about how we can support your clients.
Plus, enjoy lunch on us.
Helping You Support Your Clients
We’re here to help you provide the best experience for your clients.
Brochures Available – Need brochures to help inform clients about in-home care options? Let us know.
Always Open for Discussion – Have ideas on how we can better support your clinic? We’d love to hear them.
Contact us at info@hpalvets.com.au to request materials or chat about how we can assist.
Why Partner with Horizon?
Locally owned and operated – Dedicated to providing compassionate care to the local community.
Highly qualified – Our team holds CAETA certification in companion animal euthanasia.
Trusted by families – Backed by 100+ five-star reviews, reflecting the care and support we provide.
Collaborative partnership – We act as a trusted resource, supporting your clinic and your clients.
We’d love to connect and discuss how we can support your clinic and your clients with in-home palliative care services.
Contact us at info@hpalvets.com.au or call us on 0434 468 600.